FAQ

  • How Fast is Shipping?

    please allow 3-5 business days for your order to be shipped. please note that international orders may take longer.

    please keep in mind that weekends & U.S holidays are not considered business day.

    you may experience an order delay during peak shipping periods, such as holidays or events. if there is delay in shipping for your order, we will contact you via email.

  • Returns & Refunds?

    any items bought on sale are final.

    online returns must be authorized prior to shipment by contacting us at customerservice@loakinis.com. returns must be properly packed in original packaging including tags & sent at the customers expense.

    once were receive your return we will credit the original form of payment. please note banking intuitions may take additional time to process and post the transaction to your account.

    we are not responsible for damaged, stolen, or lost items while your package is being returned.

  • Care Instructions?

    we recommend washing your kini in cold water on a delicate cycle. we do not recommend putting your kini in the dryer

  • International Orders?

    please make a note beforehand & familiarize yourself with your country’s policies, you are responsible for any duty fees.

    if you are placing an international order, please allow up to 3-4 weeks for your item to arrive.

    please note that customs may hold your package for an undetermined amount of time, this is not in our control.

  • Sizing?

    view our size guide here